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Council tax / hardship

Council Tax Payments & Hardship Funding

With Council tax bills having been sent as part of the normal billing process, Maidstone Borough Council have been receiving enquiries from some residents concerned about their ability to pay, given significant reductions in their incomes arising from the economic impact of the coronavirus pandemic.

It is important that residents facing difficulty are first directed to claim for Universal Credit and Council Tax Support to ensure that they are receiving the help available to them.  Details of how to claim are available at www.maidstone.gov.uk/home/primary-services/benefits

Those working age residents on the lowest income and in receipt of Council Tax Support will receive further help with the Government announcing an additional reduction of up to £150 as part of a £500m council tax hardship fund.  This will apply to over 5,400 working age households in Maidstone and be applied directly to council tax accounts with no need for application.

Where residents have not seen a reduction in their income to a level to qualify for financial support, they are being encouraged to pay their normal instalment or to bring their account up to date as soon as possible to avoid building arrears.  Anyone requiring further advice should contact the council tax team direct at [email protected].